Who we are
Kerashop.ro is operated by Kerastraight SRL. For questions about your personal data, email contact@kerashop.ro.
Information used by the shop
When you register, place an order or contact us, you provide information such as your name, email address, telephone number, billing and delivery addresses, order details and, where applicable, company details. Professional access requests may also include documents confirming your professional status.
Why personal data is processed
Data is used to manage accounts, process orders, arrange delivery, respond to enquiries and administer professional access. The applicable legal basis must correspond to each purpose, including contract performance, legal obligations, legitimate interests or consent, as appropriate.
Creating an account or placing an order does not constitute blanket consent to unrelated marketing or unrestricted processing.
Recipients and retention
Information relevant to an order may need to be shared with the selected delivery or payment provider. Data must be retained only for the period needed for its stated purpose, taking account of applicable legal obligations.
Your rights
Subject to the conditions of the GDPR, you may request access, correction, erasure, restriction or portability of your data, and may object to processing. Where processing relies on consent, you may withdraw it. Erasure is not absolute; some records may need to be retained to meet legal obligations.
Send requests to contact@kerashop.ro. You may also complain to the Romanian data protection authority, ANSPDCP, or another competent supervisory authority.
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